5 Simple Techniques For empire today discount

I would like my carpet preset this carpet appears to be like outdated and wrinkled. I also must receive the exact same customer care which i received when “Empire today” sales representative very first came to my property to get my business enterprise.

September 1, 2017 at 3:thirteen pm I'm creating in regard to the work completed on installation of tile in two bathrooms and an entryway previous week! The work was so badly finished that we now have fix get the job done to carry out. Mortar was remaining throughout flooring, and specks left that will only be cleaned by obtaining down and cleansing with wire brush, tile by tile. Grout was put Underneath the baseboards which now seem soiled, mortar was remaining around baseboards, walls, and toilets, tubs, and doorways. Hurt was completed to one wall that have dings on them. Some parts of tile are certainly not even and sticks up! Really evident. It is a vacation around challenge, since it’s suitable from the doorway! Put in three hours cleaning just to be able to get into bed and make use of the toilets.

Once again, he wasn’t able to finish. He had to come back to get a fourth day. Him and his relatives were being out and in of my home once again until finally 8pm when he lastly completed. Each one among today, all my animals needed to be locked up in bedrooms a result of the back doorway having to be left open up all day long lengthy. The 1st two times, I couldn’t even use my kitchen area or stove for 2 times and had to buy meals which i wasn’t prepared to pay for (I have 6 particular person familly).The do the job he did seemed like it had been good, but following a week, the trimming he put down is all peeling up in many spots, and a few of the boards in doorways are presently chipping. After we referred to as Empire customer support relating to this a pair situations, they mainly shrugged us off and stated oh nicely. We received a credit score of $75, which is apparently the maximum. We were very disappointed Along with the work and named to possess an individual come out and fix the hurt as well as bad installation. We specified twice in that decision to NOT send out precisely the same guy which was right here in advance of. He was supposed to be here 10am to inspect the perform. 2pm rolls all around, even now no one. We known as click here to inquire where he was, plus they told us he was jogging late. We requested who it was, and so they reported it had been the identical guy who put in it. Furious, we told them we specified To not ship the identical guy who did the do the job, terminate that and send somebody else the next day. They agreed, apologized, mentioned it shouldn’t have empire today happened. The next day rolls all-around and guess who demonstrates up at my door? A similar man we advised them various instances not to ship! We needed to send him absent and contact AGAIN, for a THIRD the perfect time to At last get a person out another week who was various. He confirmed up and was really stunned with the Awful good quality in the operate that was carried out. He essentially checked out the floors and said “No XXXXXing way…” beneath his breath. That’s how terrible it had been. We’re still waiting around now, almost two months has passed, for him to have the ability to return and fix this horrible work. Never, at any time, ever, ever, EVER use Empire Today! Their customer service has long been unhelpful, unapologetic, and entirely incompetent!

Thanks for your personal feed-back. We’re sorry to hear that your concerns have not been resolved, and we apologize for that inconvenience. We’ll be in contact with the Soon to even further talk about your encounter.

(3) the stairwell carpet set up has now started to come to be un-nailed and corners are beginning pop up. This is a very latest discovery that was observed by us just yesterday.

We feeling your stress and sincerely regret to hear which you were being inconvenienced by this issue. We’ll be in contact with you soon to to discuss your working experience, and start Operating towards a solution.

I confirmed what was staying dedicated to with Trevor just before he left my residence, and when Kim named me to create the arrangements for the complete alternative I confirmed the function to generally be completed and also the timeframe to timetable the function (within just a single-12 months).

We apologize for your practical experience, and guarantee you that we just take issues like these significantly. We’ll be more reviewing your concerns and may be in contact with you soon.

Along with Don’s e-mail, Listed here are a pair so as to add to your dissatisfaction with Empire Today as well as concern of having your company go on to deceive us  with you wanting to correct the continual problem.

August 31, 2018 at 12:54 pm Awful, horrible, horrible! This company has experienced me in tears crying for times above the horrible work they did on our flooring. It seems so terrible. The revenue rep Greg won't give me the data on how to Speak to the installation manager. He claims that he has emailed them and Greg even agreed it appears to be like undesirable. The installation hasn’t even been concluded!

I had to repaint all the moldings. Why would I want a little something inferior to what I already had. Erica did not state the new padding would be unique plus a poorer high quality. I'd haven't agreed to The task .

We have an understanding of your irritation, and we’re sorry to hear you were unsatisfied Using the carpet padding you gained. Make sure you email us at customersupport@ empire-today.com with equally your account and make contact with information. You should definitely mention Headquarters in the subject line.

Spoke with some Girl who at the outset refused to supply help after which you can mentioned can pay for 50 percent but after acquiring professional plumbers test it out flooring is WARPED, moist throughout so this leak has become occurring quite a while.

Please e-mail us at customersupport@ empire-today.com with both your Speak to and account data. You should definitely mention headquarters in the subject line.

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